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Network Operation Centre (NOC)

 


MYREN, located at Cyberjaya is the central management and technical operations for MYREN. The NOC provides one-stop centre facility for MYREN users, including:


 



  • Manage helpdesk service to address and manage technical enquiries and issues

  • Monitor traffic health status and utilization rate

  • Manage faults and incidents - single trouble ticket centre

  • Provide technical assistance including application and services support to MYREN users

  • Multipoint Video Conferencing service for MYREN users

  • Manage and host web applications including MYREN website

  • Assistance and Coordination of Programs, Meetings, Distance Learning

  • Service hour :  0900 to 1800 on weekdays
MSC   Malaysia Government MDeC